Frequently Asked Questions

Browse by category

  • [Reservation] Checking Availability
  • [Reservation] Making Bookings
  • [Reservation] Private Tours
  • [Reservation] Custom Tours
  • [Before You Go] Payment
  • [Before You Go] Tour Guides
  • [Before You Go] Special Requests
  • [Before You Go] Food Restrictions
  • [On the Tour] Joining our Tours
  • [Cancellation & Refunds] Cancellation / Rescheduling
  • [Partners] Business & Partnership Inquires

Popular FAQs

  • [Reservation] Checking Availability

    [Size of the group] How small is the tour?

  • [Reservation] Making Bookings

    [Price] Are the prices shown on the website per person?

  • [Reservation] Private Tours

    [Customized tour] Do you provide private tours?

  • [Reservation] Custom Tours

    Do you provide custom tours?

  • [Before You Go] Payment

    [Payment method] Which methods of payment do you accept ?

  • [Before You Go] Tour Guides

    How do I know that the guide is competent?

  • [Before You Go] Food Restrictions

    Can I request for special dietary request?

  • [On the Tour] Joining our Tours

    If I am late, can I still join the tour? If not, can I reschedule or get a refund?

  • [Cancellation & Refunds] Cancellation / Rescheduling

    How do I reschedule my booking?

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