You are using an outdated browser. Please upgrade your browser to improve your experience and security.

Skip nav

Frequently Asked Questions


Are the prices shown on the website per person?

How small is your tour?

Do you provide private tours?

Do you provide custom tours?

What time is the tour starting time?

Where is the meeting point?

How can I check my reservation?

The calender shows "FULL". Can I be a waiting list?

Can I add more people to my reservation?

I am travelling alone. Can I join to any tour?

We are a big group (over 7 people). Can we book a tour?

Can I bring children to the tours?

Do you have kids price?

Do I need to print out a voucher to join the tour?

Do you offer hotel pickup/dropoff service?

Which activities would you recommend for kids?

How do I know that the guide is competent?

Do you offer tour in other languages than English?

How can I leave a review?

Payment & Cancellations

Specific Tour Questions



Tour Guide

Still need help?

Contact us

You can send us a message

Business inquiries are also welcome!


Chat available from Mon-Sun 11:00am - 7:30pm