Frequently Asked Questions

General

Are the prices shown on the website per person?

How small is your tour?

Do you provide private tours?

Do you provide custom tours?

What time is the tour starting time?

Where is the meeting point?

How can I check my reservation?

The calender shows "FULL". Can I be a waiting list?

Can I add more people to my reservation?

I am travelling alone. Can I join to any tour?

We are a big group (over 7 people). Can we book a tour?

Can I bring children to the tours?

Do you have kids price?

Do I need to print out a voucher to join the tour?

Do you offer hotel pickup/dropoff service?

Which activities would you recommend for kids?

How do I know that the guide is competent?

Do you offer tour in other languages than English?

How can I leave a review?

Payment & Cancellations

Specific Tour Questions

Trouble

Bookings

Tour Guide

Still need help?

Email

You can contact us through email:support@magical-trip.com

Business inquiries are also welcome!

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